Refund & Cancellation

Fitbynet ensures that correct items are processed and delivered in good condition. We offer full refunds in these cases:

• Incorrect item(s) delivered

• Item(s) lost or damaged during transit

• Item(s) past their expiry date

To request a return or refund, contact customer care within 5 days of delivery. Requests beyond this period may be denied.

We’ll verify the authenticity of your request, and if genuine, initiate the return/refund.

To request a refund, email, call, or WhatsApp us with your order details, images of the item and invoice, and refund reason. Refunds are issued only to the original payment method.

NOTE: Refund will be credited to the original payment method within 5-7 business days.